In Person Courses

Where possible UKCA will transfer bookings to a like-for-like course more suited to the individuals date or location needs. Course transfers are free of charge and can be applied up to 12 month from the original booked course date.

In the unlikely event of UKCA cancelling a course a transfer will be offered.

For cancellations more than 21 days prior to the course, a full refund will be made. For cancellations 14-21 days prior to the course date 50% of the value of the course will be refunded. For cancellations less than 14 days prior to the start of the course, no refund will be made.

Should you wish to cancel your course in accordance with the above conditions, please email us at training@ukca.org.uk

Payments will be refunded via the method of original payment, please allow up to 7 working days for this transaction to show from date of refund confirmation.

Online Courses & Workshops

Online courses must be attended at all times advertised for the course.

Courses will be held on Zoom, followed by an online test where upon completion your certificate will be immediately available.

Currently we are unable to offer cancellation or refunds for online courses.